The Schedule.
Every other Tuesday: one warranty provider rated, one exclusion clause decoded, and one claim story from a reader who hit the fine print. About four minutes to read. Written from a small editorial desk by people who used to file these claims for a living.
- One provider rated — what we paid, what they paid
- One exclusion clause decoded in plain English
- One reader claim story, with the receipt
- Rate changes and contract revisions worth knowing
- An appeal-letter template, when one of us writes one that week
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What we’ve been writing.
- May 05 · Issue 19
The home warranty that paid the dishwasher claim in three days.
And the one that buried the response in eleven exclusion clauses. Two test claims, two response logs, side-by-side.
- Apr 21 · Issue 18
CarShield vs. Endurance: head-to-head on a 2019 used car.
We pulled both contracts and ran the same eight repair scenarios through them. One of them is a hard pass.
- Apr 07 · Issue 17
Why the manufacturer’s appliance plan is usually the better buy.
Stand-alone protection plans look cheaper on day one. We did the math on six of them — including the credit-card replacement you already have.
- Mar 24 · Issue 16
How to escalate a denied claim — the appeal letter that worked.
A reader sent us the denial letter, the appeal we drafted with them, and the reversal three weeks later. Full template inside.